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When the surgery is closed, please telephone 111 for medical services
CHANGES TO BOOKING APPOINTMENTS ON LINE AND ORDERING PRESCRIPTIONS FROM 1st OCT 2017 - PLEASE SEE BELOW FOR DETAILS


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Routine Appointments                     bp

These are 10-12 minute appointments for the treatment of ongoing medical issues. It is better if you see the same GP each time so please be aware of the days that your doctor works.

50% of these appointments will be bookable in advance and the other half will be available on the day.

If you feel that you need more time to discuss a problem, please book a double appointment. We ask that you be punctual and make one appointment for each person to be seen.

We will try to ensure that you are seen on time, but some consultations take longer than others and unforeseen emergencies can occur.

What is the 50/50 appointment system?

50% (Half) of our appointments are available for booking up to 6 weeks in advance and the other 50% are available on the day. This gives you, the patient, more freedom to choose the day that suits you.

If you know that you have a date in the future when you would like to attend, you have the opportunity to make an appointment. If, however, you aren’t sure when you might be available or you have a sudden illness, you may be seen on the day.


TELEPHONE ADVICE

If you require telephone advice, please contact the surgery before 11.30 am and a GP will ring you back at the end of surgery.  Please note that when the doctor telephones you back it will come up as "private number". 


EMERGENCIES

Please telephone 0117 964 2211 at all times. Between 7.00pm and 8.00 am and during weekends there will be a recorded message giving details of the Out Of Hours GP Service. Please use this service for emergencies only and not for problems which can wait for the next available surgery.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website