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When the surgery is closed, please telephone 111 for medical services
CHANGES TO BOOKING APPOINTMENTS ON LINE AND ORDERING PRESCRIPTIONS FROM 1st OCT 2017 - PLEASE SEE BELOW FOR DETAILS


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CHANGES TO BOOKING APPOINTMENTS ON LINE AND ORDERING PRESCRIPTIONS FROM 1st OCTOBER 2017

The system for booking your appointment on line and ordering your prescriptions is changing with effect from 1st October 2017.  You will need to register for Patient Access.  Registering for Patient Access can be done from the home page of our website, then you need to bring proof of identity next time you visit the surgery.

Registering for Patient Access will give you access to online booking of appointments, ordering repeat prescriptions and will also give you access to some of your medical records. The prescription ordering is simple to use, as you will just click on the items you require.

Please take a look at the following link https://support.patient-access.co.uk/repeat-prescriptions/how-do-i-order-a-prescription

If you have any questions please ask a member of the reception team.

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PATIENT TRANSPORT SERVICE

From 1st April 2017, patients will need to arrange their own patient transport service journeys for hospital outpatient appointments.

If you are going to hospital for non-emergency tests or treatment, you will normally be expected to make your own way to and from hospital, even if you live a long distance away.

The Patient Transport Service (PTS) is provided for patients who require the specialist support of an ambulance crew to travel.

If you believe you qualify for the service you will need to contact your local Patient Transport Advice Centre to arrange your transport for outpatient appointments. They will check whether you are eligible and help you make travel arrangements.

You are eligible for patient transport if:

  1. Your medical condition means you cannot use other transport without damaging your health. 2. Your mobility means you are unable to access healthcare by any other means. 3. You need the skills or support of clinically trained staff and / or medical equipment during your journey.

Transport could also be provided to a patient’s escort or carer where their particular skills and / or support are needed. Escort travel will be agreed for each individual case at the time of booking using the patient escort eligibility criteria.

When contacting the Patient Transport Advice Centre you will need to have ready: 1. Your appointment letter with your NHS number 2. The name of the GP practice to which you are registered (The Lennard Surgery)

The Patient Transport Advice Centre for the Bristol area is E-Zec and they can be contacted on: 0300 777 6688

 

Local Walking Group

 

Come and join Gill and Marilyn for a gentle walk followed by a cup of tea and a chat

 

Every Wednesday

 

Meet at Grange Road Surgery at 1.30pm. 

The walk is aimed at beginners and will last no longer than 40 minutes. 

Suitable clothing and shoes advised. 

Click here for more information.

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