CHANGES TO BOOKING APPOINTMENTS ON LINE AND ORDERING PRESCRIPTIONS FROM 1st OCTOBER 2017
The system for booking your appointment on line and ordering your prescriptions is changing with effect from 1st October 2017. You will need to register for Patient Access. Registering for Patient Access can be done from the home page of our website, then you need to bring proof of identity next time you visit the surgery.
Registering for Patient Access will give you access to online booking of appointments, ordering repeat prescriptions and will also give you access to some of your medical records. The prescription ordering is simple to use, as you will just click on the items you require.
Please take a look at the following link https://support.patient-access.co.uk/repeat-prescriptions/how-do-i-order-a-prescription
If you have any questions please ask a member of the reception team.
Dr Davies will be having an extended sabbatical time between August 14th 2017 and January 15th 2018, during which time he will be away in South Africa working in a charitable organisation.
His patient list will be cared for by Dr Rosie Campbell until his return.
We’re part of a pioneering new approach to healthcare in Bristol
We’re launching a pioneering new approach to healthcare this week, in partnership with five other local GP practices and Bristol Community Health.
The approach is built around the principle of patients receiving upfront care from a team of mixed clinical professionals, either in the practice or the community, rather than having to go to their GP first for assessment. When fully working, this will support our patients to get speedier appointments. It will also free up the time of our GPs so they can focus on patients with the most complex healthcare needs.
Staff from the Lennard Surgery, Grange Road Surgery, Hillview Family Practice, Crest Family Practice, Hartwood Healthcare, The Merrywood Practice and Bristol Community Health CIC are all working closely together to develop the new approach, which has launched this week with some new services for local patients – community clinics for people with lower leg wounds (for more information have a look at the clinics and services page on our website).
Over the next ten years, we’re planning to develop the model so that eventually, many different healthcare professionals will all work together to support patients in a seamless way. Alongside this, our practice receptionists will be upskilled to become healthcare navigators so that patients can go direct to the right healthcare specialist for their needs, instead of always having to see their GP first to access care. Our work in this area has received national backing and funding as one of 15 original ‘rapid test sites’ from the National Association of Primary Care (NAPC).
Dr Trevor Dean, GP Practice Partner at The Merrywood Practice, speaking on behalf GP partners across the Collaborative said: “This new approach has the potential to really transform healthcare for patients. When fully functioning, our approach will result in faster appointments with the right healthcare professionals and increased GP capacity, allowing us to undertake longer appointments with patients who really would benefit from it – for example, those with multiple and complex long term conditions.”
PATIENT TRANSPORT SERVICE
From 1st April 2017, patients will need to arrange their own patient transport service journeys for hospital outpatient appointments.
If you are going to hospital for non-emergency tests or treatment, you will normally be expected to make your own way to and from hospital, even if you live a long distance away.
The Patient Transport Service (PTS) is provided for patients who require the specialist support of an ambulance crew to travel.
If you believe you qualify for the service you will need to contact your local Patient Transport Advice Centre to arrange your transport for outpatient appointments. They will check whether you are eligible and help you make travel arrangements.
You are eligible for patient transport if:
- Your medical condition means you cannot use other transport without damaging your health. 2. Your mobility means you are unable to access healthcare by any other means. 3. You need the skills or support of clinically trained staff and / or medical equipment during your journey.
Transport could also be provided to a patient’s escort or carer where their particular skills and / or support are needed. Escort travel will be agreed for each individual case at the time of booking using the patient escort eligibility criteria.
When contacting the Patient Transport Advice Centre you will need to have ready: 1. Your appointment letter with your NHS number 2. The name of the GP practice to which you are registered (The Lennard Surgery)
The Patient Transport Advice Centre for the Bristol area is E-Zec and they can be contacted on: 0300 777 6688
Local Walking Group
Come and join Gill and Marilyn for a gentle walk followed by a cup of tea and a chat
Meet at Grange Road Surgery at 1.30pm.
The walk is aimed at beginners and will last no longer than 40 minutes.
Suitable clothing and shoes advised.
Click here for more information.