If you think you require a home visit, please telephone the surgery before 10.00 am, unless a genuine emergency arises later. Home visits are for those too ill or immobile to attend surgery. Visits are usually made after 11.30 am.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.