PATIENTS SEE THE RIGHT PERSON AT THE RIGHT TIME FOR THE RIGHT REASONS!
First of all you need to know who your doctor is. Don’t worry if you don’t attend that often or if you have seen a number of GPs over the years, we know who it should be.
Then you need to decide when to be seen. We will let you know which days your doctor normally works so you can choose to see them in the future or on one of their days (see Doctors Surgeries tab above). Of course, they may be on holiday, so we will give you the option of another date or the Duty Doctor for today.
If all of the appointments are taken for any particular day, you will be invited to attend on a 'Sit and Wait' basis. This will operate from 11.30am and you will be seen by any of the doctors on duty that day. This is not to be used if you wish to be seen by a specific GP.
The Duty Doctor works differently in the afternoon session. These requests are more likely to require a phone call from the doctor (called ‘triaging’) before an appointment is made as demand can be sometimes quite high.
Again, you can book ahead or choose a day when your doctor is here and book on that day. We will try to offer as many late afternoon and evening appointments as possible on the day just in case you fall ill at work or at school. We also have at least 2 Saturday mornings per month - ask at Reception for details.