The Lennard Surgery1 Lewis RoadBedminster DownBristol, BS13 7JDTel: 0117 964 2211
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The system for ordering your repeat prescriptions is changing with effect from the 1st November 2017. You will need to register for Patient Access.
Registering for Patient Access can be done by presenting identification to the reception staff, who will then issue you with the necessary documentation to get you on the new system.
Registering for patient Access will give you access to online booking of appointments, ordering repeat prescriptions and will also give you access to some of your medical records. The prescription ordering is simple to use, as you will just click on the items you require. Please take a look at the following link https://support.patient-access.co.uk/repeat-prescriptions/how-do-i-order-a-prescription
If you have any questions please ask a member of the reception team.
Please place your written Repeat Prescription requests in the box in our surgery entrance. Wherever possible, please use the computer list sent with your last prescription.
2 WORKING DAYS NOTICE IS REQUIRED.
Prescriptions may be collected from reception or one of the local chemists if nominated by you.
Should you require your prescription to be mailed to you, please include a stamped addressed envelope with your request.
We do not accept prescription requests over the telephone as this may result in errors
We have a dedicated Prescription Clerk who will assist you with any prescription queries that you may have. This is especially for any Repeat Prescriptions that need amending or locating.
This service is available Monday to Thursday 8.30am to 1.00pm. Outside of these hours, you may leave a message for the clerk on the answerphone. For any urgent enquiries outside of these hours, please speak to a member of the Reception Staff.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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